D 99 Terms and Conditions — Complete Guide to Using the Platform

1 General Terms and Scope of Agreement

D 99 (hereinafter referred to as the "Platform") is an internationally licensed online gaming platform. These Terms and Conditions constitute a legally binding agreement between d 99 and its users.

These Terms and Conditions apply to all d 99 services, games, bonuses, promotions, and platform features. By using the d 99 platform, you confirm that you have fully understood these terms.

• All d 99 services are available to users in Bangladesh and a number of other countries.
• The platform operates under an international gaming licence.
• The d 99 Privacy Policy forms an integral part of these Terms and Conditions.
• In the event of any dispute, d 99's decision shall be considered final.

2 Account Registration and Verification

To register an account on d 99, users must provide accurate and complete information. Creating an account with false details is a direct violation of d 99's Terms and Conditions, and such accounts may be closed at any time.

Each user may register only one account. If multiple accounts are found to belong to the same person, d 99 reserves the right to suspend all of them and any associated bonuses may be voided.

• You must enter your correct name, date of birth, phone number, and email address when registering.
• D 99 may request identity documents or other supporting materials at any time for account verification purposes.
• Keeping the account password secure is entirely the user's responsibility.
• If you suspect a security breach on your account, contact d 99 Support immediately.
• Operating multiple accounts from the same device or IP address is prohibited.

3 Age Restriction Policy

D 99 is open to users aged 18 and above only. Keeping minors away from gaming is one of d 99's highest priorities.

If a user creates an account on d 99 using a false age and is subsequently found to be a minor, the account will be closed immediately and all associated transactions will be deemed void.

• Providing your date of birth accurately during registration is mandatory.
• D 99 may request a government-issued ID from any user for age verification purposes.
• Deposits and withdrawals may be temporarily suspended until age verification is complete.

4 Deposit, Withdrawal and Transaction Policy

Several deposit and withdrawal methods are available on d 99. All financial transactions are processed in accordance with d 99's security protocols. Users must ensure they only use payment accounts registered in their own name.

• Full account verification is required before any withdrawal can be processed.
• D 99 reserves the right to place a hold on any transaction it deems suspicious.
• D 99 follows international AML standards to prevent money laundering.
• Deposits from or through third-party accounts are not accepted.

5 Bonus and Promotion Policy

D 99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read carefully before claiming. Under d 99's Terms and Conditions, claiming a bonus constitutes acceptance of its associated terms.

• The wagering requirement for each bonus will be clearly stated in the bonus details.
• Withdrawals cannot be made directly from a bonus balance; wagering requirements must be completed first.
• Each bonus may only be used once per user.
• D 99 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is suspected, d 99 will make a decision following an investigation.
• Using multiple accounts or false information to claim bonuses is strictly prohibited.

6 Fair Gaming and RNG Policy

All games on d 99 use RNG (Random Number Generator) technology certified by independent third-party organizations. This ensures that every game outcome is entirely random and in no way predetermined.

D 99 is committed to upholding the highest standards in the gaming industry. All of our game providers are internationally certified and subject to regular independent audits.

• Any form of manipulation of game results is strictly against d 99's policies.
• RTP (Return to Player) information is publicly available for all games.
• If a technical error occurs in any game, d 99 will investigate and provide a fair resolution.
• Abnormal wins or gains resulting from a technical error may be cancelled.

7 Prohibited Activities

Certain activities are strictly prohibited on d 99. Violations of these Terms and Conditions may result in permanent account closure and forfeiture of any funds held in the account.

• Using d 99 for money laundering or any illegal financial activity.
• Using any software, bots, or automation tools to influence game outcomes.
• Attempting to gain unauthorized access to d 99's systems.
• Stealing or using another user's account credentials.
• Creating multiple accounts to exploit bonus offers.
• Spreading false or misleading information about d 99 or its staff.
• Harassing or defrauding other users.

8 Account Closure and Suspension

D 99 reserves the right to suspend or permanently close any account, for any reason, without prior notice — particularly in cases of violation of these Terms and Conditions.

Users may close their own account at any time. Any verified balance can be withdrawn before closure, but the bonus balance will be forfeited.

• A maintenance fee may apply to inactive accounts (over 12 months).
• Account closure requests must be submitted in writing to d 99 Support.
• Once self-exclusion is activated, the account cannot be reactivated before the specified period ends.

9 Limitation of Liability

Participation in any gaming activity on the d 99 platform is entirely at the user's own discretion and risk. d 99 does not guarantee winnings or profits in any game.

D 99 accepts no liability in the following circumstances:

• When a game session is interrupted due to loss of internet connection or a technical fault.
• When a transaction is delayed due to a third-party payment system.
• If account credentials are compromised due to the user's own negligence.
• When services are unavailable due to unscheduled server maintenance.

10 Policy on Rule Changes and Updates

D 99 reserves the right to update these Terms and Conditions, in part or in full, at any time. For significant changes, d 99 will notify users in advance via email or through the platform.

Any changes to the terms and conditions take effect from the date they are published. Continued use of d 99 after an update constitutes acceptance of the revised terms.

• The date of the most recent update will always be shown at the top of this page.
• Previous versions of the terms and conditions are available on request through d 99 support.
• If you do not agree to the updated terms, you will have the option to close your account.